"Ask Incisive":                            Click here to go to the "Ask Incisive" request form.

Many small businesses have one or more employees with a strong interest in computers, software, networks, etc.  Especially, once systems are designed and configured, these companies are able to perform routine maintenance and support tasks with the "help" resources provided by manufacturers and resellers.

There are occasions though, when administrators get stuck.  Often, a brief conference with an IT professional can get them pointed in the right direction.  As a result, Incisive has developed the "Ask Incisive" program to assist administrators succeed in performing tasks with our help that would otherwise lie outside their expertise.

Troubleshooting

If you find yourself in "over your head", use our on-line service to get pointed in the right direction.  Chances are, our team has seen the same thing before.  We'll walk you through a series of steps ruling out as many possibilities as we can to pinpoint the root cause.  You can rely on our IT pros to do efficient searches of the knowledgebase to get answers fast.  The frustration resulting from attempting tasks you are not trained for will be a thing of the past.

Research  

In addition, we will research products and services, providing you with a formal evaluation of individual products and services or comparisons of classes of products and services in terms of cost and their suitability for your business.   

Our "Ask Incisive" service allows you to use our unbiased research and recommendation advice to avoid costly trial and error.  Our research can save you $ on  initiatives by ensuring that the products and services you select are the best choices for your business based on your requirements, budget, and timetable.

Shop With the Pros

Know what you want?  We'll help you get the best price for the products you desire on the day you're buying.  Our "Shop With the Pros" service enables you to get the best price by using our knowledge of the best places to shop for computer hardware and software.  Also, check out our resources page for the location of hardware and software vendors in the Twin Cities area with reputations for the best value. 

Spreadsheet and Database Repair/Modification  

If you are setting up an Excel spreadsheet or programming in Access, our IT pros can help you with set-up, database design and/or coding so that the .xls or .mdb programs behave the way you expect.  Once your account is established, we'll reserve space for you on our FTP Server for posting files.  Then we'll promptly repair and/or modify your files per your request and place them on the FTP site for retrieval.

Find Out How to Set Up an "Ask Incisive" Account

Contact us to find out how to set up an "Ask Incisive" account providing you with online professional IT resources.  Once it's set up, we'll respond to your "Ask Incisive" requests on a priority basis to keep your business, office or department running smoothly.

Click here to go to the "Ask Incisive" request form.